By using the service provided through this website, PCP Claims Direct and its subdomains, you are deemed to have read and agreed to the following terms and conditions and also our privacy policy.

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Blue Panda Finance”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and Blue Panda Finance, or either the Client or Blue Panda Finance. All terms refer to the offer, acceptance, and consideration of services necessary to undertake the process of our assistance to the Client in the most appropriate manner, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation, and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorised employees within the company on a need-to-know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Confidentiality

We are registered under the Data Protection Act 1998 and General Data Protection Regulation 2018. As such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and will not be divulged to any third party unless necessary for your case or if legally required to do so to the appropriate authorities.

Clients have the right to request sight of, and copies of, any and all Client Records we keep, on the proviso that we are given reasonable notice. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with relevant written information, handouts, or copies of records as part of an agreed contract.

It will be necessary for us to contact you throughout the course of providing our services via telephone, email, SMS, and post. You may update your communication preferences at any time.

We will not sell, share, or rent your personal information to any third party without your consent, nor use your email address for unsolicited mail. Any emails sent by us will only relate to agreed services and products.

Disclaimer

Exclusions and Limitations

The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

      •     Excludes all representations and warranties relating to this website and its contents or which may be provided by any affiliates or other third parties, including in relation to any inaccuracies or omissions in this website and/or our literature.

      •     Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits, damage to your computer or systems, and any other indirect or consequential losses.

This Company does not exclude liability for death or personal injury caused by its negligence. These exclusions apply only to the extent permitted by law and do not affect your statutory rights.

Termination of Agreements

Blue Panda Finance reserves the right to terminate any Services Agreement at any time, including services already underway.

Availability

Unless stated otherwise, the services featured on this website are available only within the United Kingdom. All advertising is intended solely for the UK market. You are responsible for evaluating the suitability of any downloads, programs, or content. Redistribution of this website’s content is prohibited without written permission.

Log Files

We use IP addresses to analyse trends, administer the site, and gather demographic information. IPs are not linked to identifiable information. Web servers may also log browser type, access times, requested URLs, and referral sources for system admin and troubleshooting. This information is not shared externally.

Cookies

Like most websites, PCP Claims Direct uses cookies to improve user experience. These help us recall user details between visits. Some third-party partners may also use cookies.

Links to This Website

You may not create a link to any page of this site without prior written consent. If you do, it is at your own risk and subject to the terms listed here.

Links from This Website

We do not monitor or endorse the content of linked third-party sites. We are not responsible for their privacy policies or practices. You should verify the trustworthiness of any third-party site before submitting personal information to them.

Copyright Notice

All intellectual property rights relating to the content of this website are owned by Blue Panda Finance. Our logo and services are trademarked and protected under UK law.

Communication

Contact details can be found on the Contact Us page of our website.

Data Processing & Marketing Consent Addendum

This service is operated by expAInd (UK) Limited. As the data processor for your initial enquiry, we handle your information to provide and improve the service.

Your Consent to Data Use and Marketing Communications

By submitting your personal information through this website, you are providing your explicit consent for the following:

Service Communications: You agree that expAInd (UK) Limited can process your personal data and contact you via email, WhatsApp, SMS, and phone regarding the administration and status of your claim assessment.

Marketing Communications: You agree that expAInd (UK) Limited may also use your contact details to send you information about other products, services, and legal updates that we believe may be of interest to you.

You can withdraw your consent for marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly at [email protected]. Withdrawing consent will not affect the service communications related to an active claim assessment.

General

These terms are governed by the laws of England and Wales. By accessing this site, you agree to these terms and to the jurisdiction of English courts. If any term is found unenforceable, it shall not affect the remaining terms.

Notification of Changes

We reserve the right to modify these terms as needed. Continued use of the site implies acceptance of any updates. If changes are made to how we handle personal data, we will notify users in advance by email or on our homepage.

These terms and conditions form part of the agreement between the Client and Blue Panda Finance. Your continued use of the website indicates your full acceptance of these terms